Question 1

What is Klarvo?

Accepted Answer

Klarvo is a comprehensive EU AI Act compliance platform designed for SMEs. We help organizations inventory their AI systems, classify risk levels, implement required controls, collect evidence, and generate audit-ready documentation—all without needing expensive consultants or legal experts.

Question 2

Who is Klarvo designed for?

Accepted Answer

Klarvo is built for small and medium-sized enterprises (SMEs) that use AI in their operations or products. This includes companies deploying AI tools from vendors, building AI features, or using AI-powered SaaS products. Our platform is especially valuable for compliance leads, product managers, CTOs, and DPOs responsible for AI governance.

Question 3

Do I need to be a legal expert to use Klarvo?

Accepted Answer

Absolutely not. Klarvo is designed with plain language guidance throughout. Our classification engine walks you through each regulatory requirement with clear explanations, and our templates are written in accessible terms. We translate complex legal obligations into actionable steps anyone can follow.

Question 4

How long does it take to get started?

Accepted Answer

You can add your first AI system in under 10 minutes using our Quick Capture mode. A full assessment takes 15-20 minutes per system. Most organizations complete their initial AI inventory within a few hours, and can have a basic compliance posture documented within their first week.

Question 5

What languages does Klarvo support?

Accepted Answer

Klarvo's interface and all generated documentation is currently available in English. We're planning to add support for German, French, Spanish, Italian, and Dutch in 2025 to serve the broader EU market.

Question 6

What is the EU AI Act?

Accepted Answer

The EU AI Act is the world's first comprehensive legal framework for artificial intelligence. It establishes requirements for AI systems based on their risk level, from prohibited practices to high-risk obligations. The Act entered into force on August 1, 2024, with requirements phasing in through 2027.

Question 7

When do EU AI Act requirements apply?

Accepted Answer

Requirements are phased in over time: Prohibited AI practices and AI literacy obligations apply from February 2, 2025. GPAI (general purpose AI) rules apply from August 2, 2025. Most other obligations apply from August 2, 2026. Extended transitions for some high-risk AI in regulated products run until August 2, 2027.

Question 8

What are 'high-risk' AI systems?

Accepted Answer

High-risk AI systems are those used in sensitive areas defined in Annex III of the Act, including: biometrics, critical infrastructure, education, employment/worker management, access to essential services (credit, insurance), law enforcement, migration/border control, and justice/democratic processes. These systems face the strictest requirements.

Question 9

Does the EU AI Act apply to companies outside the EU?

Accepted Answer

Yes. The Act applies to AI providers placing systems on the EU market, deployers using AI within the EU, and providers/deployers outside the EU if their AI system's output is used in the EU. This means many non-EU companies must comply.

Question 10

What is a 'deployer' under the EU AI Act?

Accepted Answer

A deployer is any organization using an AI system in their operations or services—as opposed to a 'provider' who develops or places AI on the market. Most SMEs are deployers. Deployer obligations include using AI according to instructions, maintaining human oversight, monitoring operation, and reporting incidents.

Question 11

What is a Fundamental Rights Impact Assessment (FRIA)?

Accepted Answer

A FRIA is required for certain deployers of high-risk AI (particularly public bodies and some private entities). It documents the AI's impact on fundamental rights, identifies risks, and describes mitigation measures. Klarvo includes a complete FRIA wizard aligned with Article 27 requirements.

Question 12

What does the Classification Engine do?

Accepted Answer

The Classification Engine guides you through determining: (1) whether your system qualifies as 'AI' under the Act, (2) prohibited practices screening, (3) high-risk category detection, and (4) transparency obligations. It produces a Classification Memo with documented rationale and reviewer sign-off.

Question 13

What are 'Evidence Packs'?

Accepted Answer

Evidence Packs are audit-ready documentation bundles that Klarvo generates. They include classification memos, control implementation status, linked evidence files, FRIA reports, and more—formatted professionally for auditors, board members, or customer due diligence requests.

Question 14

Can I track multiple AI systems?

Accepted Answer

Yes. Klarvo is designed to manage your complete AI inventory. Each AI system has its own profile, classification, controls, evidence, and export capabilities. Our dashboard gives you an overview of compliance status across all systems.

Question 15

Does Klarvo integrate with other tools?

Accepted Answer

Yes. We offer integrations with Jira, Slack, Microsoft Teams, and Google Workspace. Our REST API enables custom integrations. See our Integrations page for the full list and roadmap.

Frequently Asked Questions

General Questions

EU AI Act

Features & Functionality

Security & Privacy

Pricing & Billing

Team & Collaboration

Getting Started

Still Have Questions?

Ready to Get Started?

Frequently Asked Questions

General Questions

What is Klarvo?

Who is Klarvo designed for?

Do I need to be a legal expert to use Klarvo?

How long does it take to get started?

What languages does Klarvo support?

EU AI Act

What is the EU AI Act?

When do EU AI Act requirements apply?

What are 'high-risk' AI systems?

Does the EU AI Act apply to companies outside the EU?

What is a 'deployer' under the EU AI Act?

What is a Fundamental Rights Impact Assessment (FRIA)?

Features & Functionality

What does the Classification Engine do?

What are 'Evidence Packs'?

Can I track multiple AI systems?

Does Klarvo integrate with other tools?

How does the Control Library work?

Can I generate custom reports?

Security & Privacy

How is my data protected?

Where is my data stored?

Is Klarvo GDPR compliant?

Do you have security certifications?

Who can access my data?

Pricing & Billing

How much does Klarvo cost?

Is there a free trial?

What happens if I exceed my AI system limit?

Do you offer annual billing?

Can I cancel anytime?

Team & Collaboration

How many team members can I add?

What user roles are available?

Can I assign different owners to different AI systems?

Is there an audit trail?

Getting Started

How do I create an account?

What information do I need to add an AI system?

Can I import existing AI system inventories?

Do you offer onboarding support?

Still Have Questions?

Ready to Get Started?